Fusion Spa Opening Hours
Please arrive at least 20 minutes before your first treatment is due to start. If you arrive late we may need to reduce the duration of your treatments and unfortunately no refund will be given for the time deducted.
What to Wear
The majority of our spa days include use of a robe, towel & slippers. It is advisable not to wear jewellery during treatments. For most treatments it will be appropriate for you to wear your underwear or swimwear under a robe.
Please respect your fellow spa-user’s right to peace and privacy whilst in the spa. We request that all our guests keep noise to a minimum and all mobile phones are switched off or are on silent. You should be aware that no pictures can be taken in the changing rooms in the poolside area, for the comfort of other guests. Mobile phones are not allowed in the treatment or relaxation rooms.
Please let the spa receptionists know at the time of booking if you require a vegetarian or vegan option, or if you have any allergies or intolerances we should be aware of.
Payment can be made by all major credit / debit cards. Please note we reserve the right to raise prices or modify treatments without prior notice. Full payment is taken at the time of booking and is non refundable and non amendable. If you cancel 48 hours before your booking a refund of 50% will be returned to you. This excludes offers and last minute deals.
If you are paying with a voucher, you must bring that voucher with you on the day. If voucher is forgotten, lost, photocopied, out of date or damaged another payment method will be requested.
We do ask that you give us 48 hours notice if you need to cancel your spa booking, this will result in the loss of your 50% deposit. No shows and on the day cancellations will be charged in full.
To provide an adult orientated atmosphere, guests receiving treatments and visiting the thermal suite must be over 16 years of age.
Some treatments are not suitable for certain medical conditions. If you wish to have a treatment and suffer from any of the following, please inform us at time for booking:
- Heart or circulatory problems, high or low blood pressure,
diabetes, epilepsy or thyroid problems
- You are pregnant
- You have suffered from cancer in the past 5 years
- You suffer from any allergies
- Had recent operation
If you have a medical condition and would like to discuss the options
available to you, we will be happy to offer guidance and assistance.