Frequently asked questions regarding your booking at Bryn Meadows Golf, Hotel and Spa during COVID-19 period.
Last updated: 8th January 2021
Following the recent Welsh Government announcement the resort will be closed until the restrictions are lifted. For all enquiries please contact reservations@brynmeadows.co.uk
To read the full statement please click here
Please check the current Welsh Assembly Government restrictions/guidelines for Caerphilly Borough prior to arrival at the hotel.
To view our Check-in procedure click here
To view our restaurant procedure click here
To view our leisure procedure click here
To view our golf procedure click here
To view our fusion spa procedure click here
Vouchers
I have a voucher for the resort that is due to expire, what will happen to it?
Vouchers will be honoured until 28th February 2021.
Hotel Accommodation
Please see our policy for when you do stay with us.
Please note that leisure facilities including gym and pool are available for guests to the hotel at an additional charge of £10 per person for a 45 minute slot. These must be pre-booked with fusion@brynmeadows.co.uk and are subject to availability.
Fusion Spa
Please note that leisure facilities including gym and pool are available for certain packages.
Blas Restaurant
Please contact reservations@brynmeadows.co.uk to make a booking.
Events and Weddings
If you are due to have an event in the near future up until February 2021 and have not yet heard from us, we will be in touch with you shortly.
Golf
Golf course is closed.
Fusion Wellness Leisure Club
Leisure club is closed.
When we do re-open Please note that leisure facilities including gym and pool are available for guests to the hotel at an additional charge of £10 per person for a 45 minute slot. These must be pre-booked with fusion@brynmeadows.co.uk and are subject to availability.
We would like to thank all our members and guests for their support during this period. We look forward to welcoming you back to the resort as soon as the Government reviews the restrictions.
If you do have any further questions please don’t hesitate to contact the following departments via email, please note that we will endeavour to answer your query within 72 hours. Thank you in advance for your patience.
Main hotel telephone number: 01495 225590
Hotel reservations, Blas reservations, general enquiries: reservations@brynmeadows.co.uk
Weddings and Events: events@brynmeadows.co.uk
Fusion Spa & Leisure Club: fusion@brynmeadows.co.uk
Golf: pro-shop@brynmeadows.co.uk