Frequently asked questions regarding your booking at Bryn Meadows Golf, Hotel and Spa during COVID-19 period.
Last updated: 3rd April 2021
Following the recent Welsh Government announcements the golf course and bedrooms are now open. Bedrooms can be booked on a room only basis.
All other departments will be closed until the restrictions are lifted. For all enquiries please contact reservations@brynmeadows.co.uk
Please check the current Welsh Assembly Government restrictions/guidelines for Caerphilly Borough prior to arrival at the hotel.
To view our Check-in procedure click here
To view our restaurant procedure click here
To view our leisure procedure click here
To view our golf procedure click here
To view our fusion spa procedure click here
Vouchers
I have a voucher for the resort that is due to expire, what will happen to it?
Vouchers will be honoured until 31st December 2021.
Hotel Accommodation
Hotel accommodation is open. Please note that this will be on a room only basis and all other facilities will be closed.
From the 30th April, overnight dinner inclusive packages will receive a £19.00 food and beverage allocation to order from Winners Bar.
We are awaiting a confirmed date for the indoor restaurants to open.
Please see our policy for when you do stay with us.
Please note that leisure facilities including gym and pool are available for guests to the hotel at an additional charge of £10 per person for a 45 minute slot. These must be pre-booked with fusion@brynmeadows.co.uk and are subject to availability.
Fusion Spa
Fusion spa will re-open for treatments from the 30th April. Spa day packages will receive afternoon tea whilst indoor dining is closed for consumption outside.
Please note that leisure facilities including gym and pool are available for certain packages.
Blas Restaurant
We are awaiting a confirmed date for Blas restaurant to reopen, we are accepting bookings from 28th May 2021.
Please contact reservations@brynmeadows.co.uk to make a booking.
Events and Weddings
If you are due to have an event in the near future up until May 2021 and have not yet heard from us, we will be in touch with you shortly.
Golf
Members:
Tee times will go live on BRS from 7pm each day - 7 days out.
Visitors:
Tee times will go live on BRS from 7pm each day - 3 days out.
Play is restricted to 2 balls only and you must check in at the Pro Shop before play. All other facilities remain closed at this time.
Fusion Wellness Leisure Club
Leisure club is closed. We are awaiting a confirmed date for re-opening.
When we do re-open Please note that leisure facilities including gym and pool are available for guests to the hotel at an additional charge of £10 per person for a 45 minute slot. These must be pre-booked with fusion@brynmeadows.co.uk and are subject to availability.
We would like to thank all our members and guests for their support during this period. We look forward to welcoming you back to the resort as soon as the Government reviews the restrictions.
If you do have any further questions please don’t hesitate to contact the following departments via email, please note that we will endeavour to answer your query within 72 hours. Thank you in advance for your patience.
Main hotel telephone number: 01495 225590
Hotel reservations, Blas reservations, general enquiries: reservations@brynmeadows.co.uk
Weddings and Events: events@brynmeadows.co.uk
Fusion Spa & Leisure Club: fusion@brynmeadows.co.uk
Golf: pro-shop@brynmeadows.co.uk