Frequently asked questions regarding your booking at Bryn Meadows Golf, Hotel and Spa during COVID-19 period.

Last updated: 12th May 2021

For all enquiries please contact reservations@brynmeadows.co.uk

Please check the current Welsh Assembly Government restrictions/guidelines for Caerphilly Borough prior to arrival at the hotel. 

To view our Check-in procedure click here

To view our restaurant procedure click here

To view our leisure procedure click here

To view our golf procedure click here

To view our fusion spa procedure click here

Vouchers

I have a voucher for the resort that is due to expire, what will happen to it?

Vouchers will be honoured until 31st December 2021.

Hotel Accommodation

Hotel accommodation is open. Please note that this will be on a room only basis and all other facilities will be closed.

From the 26th of April, our Winners Snack Menu will be available for outside consumption.

From the 30th of April until 16th of May, overnight dinner inclusive packages will receive a £19.00 food and beverage allocation to order from Winners Bar.

Spa breaks are available from the 6th of May, please note that the spa is open on a Thursday, Friday, Saturday and Sunday during May.

Golf breaks are available to book.

Blas restaurant and winners bar will open indoors from the 17th May.

Please see our policy for when you do stay with us.

Please note that leisure facilities including a gym and pool are available for guests to the hotel at an additional charge of £10 per person for a 45-minute slot. These must be pre-booked with fusion@brynmeadows.co.uk and are subject to availability. 

Fusion Spa

Fusion spa will re-open for treatments from the 6th of May. Spa day packages until the 16th of May will receive afternoon tea whilst indoor dining is closed for consumption outside.

Please note that during May the spa will only be open on a Thursday, Friday, Saturday and Sunday with the exception of 31st May(bank holiday Monday).

Please note that leisure facilities including gym and pool are available for certain packages.

Blas restaurant and winners bar will open indoors from the 17th May.

Blas Restaurant

Blas restaurant and winners bar will open indoors from the 17th May for up to groups of 6.

From the 26th of April, our Winners Snack Menu will be available for outside consumption.

Afternoon tea outside is available to book from the 3rd of May 2021.

Please book online here 

Events and Weddings

If you are due to have an event in the near future up until June 2021 and have not yet heard from us, we will be in touch with you shortly. 

Golf

Members:

Tee times will go live on BRS from 7 pm each day - 7 days out.

Visitors:

Tee times will go live on BRS from 7 pm each day - 3 days out.

From Saturday 24th play 4 balls are permitted and you must check-in at the Pro Shop before play. 

Winners bar will open outdoors from the 26th of April.

Winners bar will open indoors from the 17th of May.

Fusion Wellness Leisure Club

The leisure club is open. Pre-booked sessions for all members will be available 7 days out.

Please note that leisure facilities including a gym and pool are available for guests to the hotel at an additional charge of £10 per person for a 45-minute slot. These must be pre-booked with fusion@brynmeadows.co.uk and are subject to availability. 

We would like to thank all our members and guests for their support during this period. We look forward to welcoming you back to the resort as soon as the Government reviews the restrictions.

If you do have any further questions please don’t hesitate to contact the following departments via email, please note that we will endeavour to answer your query within 72 hours. Thank you in advance for your patience.

Main hotel telephone number: 01495 225590

Hotel reservations, Blas reservations, general enquiries: reservations@brynmeadows.co.uk

Weddings and Events: events@brynmeadows.co.uk

Fusion Spa & Leisure Club: fusion@brynmeadows.co.uk

Golf: pro-shop@brynmeadows.co.uk